If you're an IT Administrator with satellite offices, teleworkers or remote users, a specialty software or hardware vendor with needs for onsite client support, or a group of offices without central IT administration, you know the challenge of administering the needs of all your users. Nationwide Multi Location clients just like you have been using GeeksOnTime's Award Winning blend of Helpdesk and Onsite Service for more than 6 years providing excellent support for roll out projects, software and hardware upgrades, and incidental emergency support.

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If you are a solutions provider, software vendor or OEM hardware provider, staffing a full time support desk is costly and hard to scale for. GeeksOnTime has been in the 24/7/365 helpdesk business for more than 4 years providing its platform for its own end user clients and through the advances in Digital Voice and IP technology and best of breed call center applications, we are able to provide these services in your own name.

We answer all our calls 24/7/365 within 15 minutes better than 98% of the time and most within 2 minutes. Every call we do is managed by a GeeksOnTime Level 2 Helpdesk Service Manager who takes the time to explain to your end user what issues are at stake and how it can proceed to resolution.

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