Centrally Managed Multi Location IT Services
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For
Satellite Offices
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Retail Stores and Franchise
Locations
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Teleworkers and Road Warriors
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3rd Party Software and Hardware
Vendor Support
Do you
manage IT service on behalf of teleworkers, satellite offices, or a
chain of retail locations?
When
you need onsite service....do
you spend hours looking for technicians in every city you serve,
taking time away from your core business?
At GeeksOnTime, we understand your
needs. We've been managing nationwide onsite service for
organizations like yours for nearly 7 years delivering next day or
emergency onsite service throughout the USA. We are proud to say
that we have a near perfect record in meeting next day, onsite
service at every turn on behalf of our national clients.
If we were just a
referral service finding fast onsite technicians when you need them,
we would be a benefit to you. But we are much more than that.
In addition to our
nationwide network of service technicians, every GeeksOnTime service
call has a dedicated HelpDesk service manager attached to
each incident ensuring that everything meets your satisfaction. We
handle all the service scheduling, location contact, and supervise
the work of the technician keeping you informed every step of the
way so that all your proprietary configurations are maintained as
they should be.
Specialized software
vendors, store chains, and national companies working with their
employees on dedicated connections have come to recognize
GeeksOnTime's superior service process for fast, onsite support for
all their network and computer service issues. We have experience
with hardware maintenance, security and network design, VPN and
terminal service configurations, and remote network management
issues. We work as a communicative go-between for your IT personnel
and your end users.
We also provide you
with 24 hour, 7 day a week service that can be monitored and
managed online at your convenience.
24/7 Online
Account Management
Detailed Service Reports
Account Histories |
Introducing The GeeksOnTime
Virtual Service Manager TM.
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- Control your service needs
- Online Client Account Tracking
- Direct request and cancellations
- Full user controlled service
- Complete Account Histories
- Service Analysis Tools
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The GeeksOnTime Virtual Service
Manager TM is a powerful tool for
IT organizations that have multiple locations. Authorized
account users can schedule service calls, track calls in
progress, cancel/update requests, and review all their
service histories for each location and for the entire
account as a whole. All of this is done by an easy to use
web-based dispatch system.
The Virtual Service Manager
TM adds a whole new dimension to your
onsite service needs. It transforms GeeksOnTime from a
simple technician dispatch service to an offsite extension
of your inside IT management.
Not only can you respond to calls quickly as the need
arises, you and your financial decision makers can use the
Virtual Service Manager TM
to evaluate service histories and costs and make adjustments
as needed. Service costs can be evaluated on a global basis
but also for each location to identify trouble spots and
respond to them.
To Take a Tour of the GeeksOnTime
Virtual Service Manager TM, just
send us an
email and we will be glad to give you a personal
telephone tour.
Click Here to Request A Tour !
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