Connecting Your World
The move to Hosted Digital Voice platforms have revolutionized the ways we connect and communicate
with our customers and across our organizations.
Cutting through the Clutter
Today's 21st century businesses work in multi time zones, borders and
spaces. We blend head offices with satellite suites, work-at-home spaces
with mobile warriors and temporary support services. We use office phones,
cell phones, PDA's and Blackberries trying to blend time with services.
While we are constantly adding ways to reach each other, we have also
created a maze of devices with multiple voice messaging systems to manage
and respond to. Too often, our ability to be "reached" anywhere we go is
interfering with our ability to turn things off when we need to.
Unifying Personal Communications
Digital Voice Services restore sanity to your communications systems
allowing you to have one prime number that links your desk phone, your cell,
and even your email into one universal inbox while giving you the central
control to determine who can reach you and when. Everyone reaches you on one
main phone number. Want to route your calls to another department for a few
hours? Just a few mouse clicks is all it takes. Want to be "out of office"
today for all callers except for that one client whose proposal response you
are expecting? No programming needed, no problem. Want to work from home for
the day and not let anyone know you are? Easy as pie.
Unifying Your Departmental Communications too
Breaking Company Borders and Barriers
When you move to a hosted Digital Voice platform, you immediately give
your business a facelift and a new presentation to the outside world. Touch
tone driven or receptionist answered, (your choice or both) you are able to
offer clients a direct path to the department of their choice or to any
individual - no matter where they are at any given time while it searches
for just the right person for just the right solution.
As an example, if a sales prospect rings through to your New York office
sales team and they don't answer or it is after hours, instead of them
getting a voicemail, you can automtically direct those calls to your LA
office by having them "roll over" to the LA office as a backup - or
even to a messaging service or a teleworker. The central systems reads both
New York and LA as the same company!
If you currently have an office receptionist in your LA office and
another one in NY, you can reduce staffing by having just one reception
console for both offices. The blending of services is complete.
Professional Call Center Services at Your Fingertips
You can even establish call
center services utilizing home based staff or your office staff in
several locations at a cost of pennies a transaction giving your business a
US based call center at a very reduced price.
Productivity and Company Morale
By having everyone in the same phone system, no matter where they work,
you can dramatically improve productivity and team work. Workers can reach
each other by 3 or 4 digit extension dialing giving an "in the next room"
feeling and saving several seconds in connection time - translating into
real dollar savings.
Software and Your Imagination Drives It
Hosted Digital Voice Services allow you to connect with staff and clients
in ways that are only being dreamed of and the best part of it is that it is
all driven by software and mouse clicks. Let us know your ideal phone system
and we can build it for you.